Trusted by 23,000+ operators
Run your boat tours without the spreadsheet chaos.
See who’s booked, who’s checked in, and how many souls are on board — from your phone at the dock. No monthly fees. Real people answer the phone 24/7.
- 4.8 ★ 1,000+ Capterra reviews
- No monthly fees
- 24/7 support
- Founded 2013
Trusted by boat tour and charter operators worldwide
Boat ops coverage
Everything your marine operation needs in one platform
Manage fleet inventory
Resource controls protect capacity across every vessel in your fleet.
Vessel-to-booking matching
Route each booking to the right vessel automatically.
Captain scheduling
Assign captain and crew roles to departures so staffing is locked in before dock call.
Weather cancellation workflow
Apply weather holds, send guest updates, and support rebooking from your Dashboard.
Fast POS
FareHarbor Dock handles dockside sales, payments, and walk-ups.
Digital check-in and waivers
Mobile QR check-in with linked waivers and live manifest visibility keeps boarding lines moving.
Marine safety waivers
Collect and track digital waivers in your booking flow for safer, faster boarding.
Online and walk-up booking
Keep online, direct, and dockside bookings in one system with synchronized availability.
Multi-day charter pricing
Item-level pricing, availability controls, and dynamic rules structure rates for any charter duration.
Add-ons and combos
Bundle trips and upsell extras to increase per-booking value on every departure.
Dynamic pricing
Set capacity- and time-based pricing rules to optimize demand and yield across your calendar.
FHDN & API distribution partners
Reach 500+ FHDN affiliates and 250+ OTAs through one contract with synced inventory.
Automated communication
Send confirmations, reminders, and operational updates automatically by email and SMS.
Affiliate tools
Give partners book buttons, QR codes, and promo codes with automatic commission tracking.
Simple pricing
No monthly fees
No setup fees. A small charge only on confirmed bookings.
Your revenue operating system
Explore how FareHarbor helps boat operators grow
Protect every departure
Multi-vessel scheduling and updates from one dashboard.
Get more bookings
Friction-free checkout online, by phone, or at the dock.
Streamlined operations
Live manifest, waivers, and crew assignments in one place.
More sales channels
FHDN, concierges, and affiliates that send ready-to-book guests.
Complex schedules, simplified
Built for your multi-vessel schedule
From sunrise departures to last-light cruises, you can manage seasonal swings, weather-related holds, and shared resources without losing visibility across your fleet.
- Flexible trip templates for public tours, rentals, and private charters
- Vessel-to-booking matching with resource rules to protect fleet inventory
- Captain and crew role scheduling tied to each departure
- Automated guest comms for confirmations, reminders, and updates
“Having access to our online sailing schedule has made it much easier for me to plan out when our vessels are available for maintenance.”
Adam Koch, Vessel Manager, Chardonnay Sailing Charters
Ask about multi-vessel scheduling →
Day-of operations
Know your passenger load before you leave the dock
Your mobile manifest gives you a live view of every reservation and souls-on-board count, including walk-ups and infants. Your crew can see add-ons, waiver status, and trip notes before lines are cast off.
- Live souls-on-board count that updates in real time
- Marine safety waivers linked to bookings for faster check-in
- Add-ons, passenger notes, and trip details at a glance
- Fast offline check-in with mobile ticket scanning
“With everything centralized in FareHarbor, managing waivers has become much simpler. This system allows us to speed up the check-in process and quickly verify that waivers are signed.”
Carla Cavallaro, Owner, Jolly Pirates
Ask about dockside check-in →Distribution
Expand demand without losing control of inventory
Your best bookings come from trusted channels. FareHarbor helps you work with concierges, affiliates, and OTAs while keeping rates, departures, and seat inventory synchronized.
- FareHarbor Distribution Network (FHDN) — connect with 500+ trusted affiliates under one agreement
- Affiliate Dashboard — give reseller partners live inventory access plus commission tracking
- 250+ OTA & API connections — including Viator, GetYourGuide, Expedia, and more
“Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”
Captain Phil Le Blanc, COO, Sea Maui
Ask about distribution options →
Own your bookings
Win more direct bookings and protect your margins
OTA reach matters, but your direct channel is where margin lives. FareHarbor helps you convert more guests on your own site while keeping inventory synced across every connected channel.
- Mobile-first booking flow for travelers booking on the move
- Online and walk-up bookings in one system with FareHarbor Dock POS
- Secure, PCI-compliant checkout with encrypted payments
- Real-time channel sync to prevent overbooks and stale availability
- Flexible item and availability pricing controls for single- and multi-day charter offerings
- FareHarbor Sites operators see an average 28.3% lift in conversions
“Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It’s been a game-changer for capturing more direct bookings.”
Adam Doolittle, General Manager, Jamie’s Whaling Station
Ask about growing direct bookings →How operators like you grew with FareHarbor
Real numbers from operators on the water. With the right tools from FareHarbor, yours could be next.
Danger Charters
Danger Charters tested Trip Protection at checkout — pre-selected but easy to remove. The add-on unlocked a six-figure revenue stream and gave guests flexible cancellation and rebooking options without raising base prices.
Try Trip Protection at checkout →“When FareHarbor suggests trying something like Trip Protection, try it. If it doesn’t work, you can always turn it off.”
Haig Smith, Owner
Sea Maui
Sea Maui joined the FareHarbor Distribution Network and let other Hawaiʻi operators sell their sails. Partner bookings poured in while they kept running tours.
Fill your boats with partner bookings →“Everyone should be on FHDN. It’s controllable, easy, and it works.”
Captain Phil Le Blanc, COO
Navigazione Lago d’Iseo
For a once-in-a-decade flower festival, Navigazione Lago d’Iseo sold round-trip ferry tickets as FareHarbor Packages — 11 departure options, one checkout, and no incomplete one-way bookings.
Sell round-trip Packages in one checkout →“Packages made it easy for guests to book their full journey in one checkout during the festival. It simplified the process for everyone.”
Andrea Inserra, Online System Manager
Island Ferry Company
This island ferry operator required departure and return trips in a single FareHarbor Package. Guests booked both legs upfront — eliminating one-way confusion and staff follow-ups.
Require round-trip bookings with Packages →“Packages guide customers through both legs of the journey in a single flow — aligned perfectly with how ferry operations actually work.”
Island Ferry Company
Kona Honu Divers
Kona Honu Divers turned on FareHarbor Dynamic Pricing and Google Ratings at checkout. Demand shifted to high-margin slots — bookings climbed 60% without adding headcount.
Grow bookings with dynamic pricing →“Try a new strategy in FareHarbor. If it works, keep it. If not, turn it off.”
Byron Kay, Owner
Jamie’s Whaling Station
Jamie’s Whaling Station overhauled their outdated reservation stack during COVID — a conversion-optimized FareHarbor website and automated workflows let them serve the same volume with fewer staff.
Capture more direct bookings online →“Our new FareHarbor site increased online bookings to 50–60% of total bookings. It’s been a game-changer for capturing more direct bookings.”
Adam Doolittle, General Manager
Friendship Amsterdam
Friendship Amsterdam joined the FareHarbor Distribution Network with one contract and no extra integrations. Third-party bookings synced into their Dashboard with live availability and automatic payouts.
Reach travelers through FHDN →“Working with FareHarbor Distribution Network gave us exposure to travelers we wouldn’t have reached on our own. It was painless for us and it made a real impact on our bottom line.”
Peter van Gilst, Owner
Southern Star Dolphin Cruise
Southern Star’s Preboard Pass lets guests board early, pick seats, and grab shade before departure. FareHarbor checkout placement and manifest flags made the upsell set-it-and-forget-it for crew.
Launch a low-cost checkout upsell →“You can initiate programs with very little upfront investment that can pay you back after only a handful of sales.”
Brady Stebbins, CEO
Kona Snorkel Trips
Kona Snorkel Trips bundled their bay snorkel and night manta tours with FareHarbor Combos. Guests added both in a single booking flow — multi-item orders nearly quadrupled.
Bundle tours and grow order size →“Combos present add-ons right after the first item hits the cart — upselling that actually works.”
Kona Snorkel Trips
The Gondola Company
The Gondola Company built wine, chocolates, and corkage fees into their booking flow. Guests personalize cruises at checkout while the team focuses on hospitality — not day-of logistics.
Add thoughtful checkout upgrades →“Offer things that make sense, things that people might forget to bring.”
Sean Jamieson, Owner
Bateaux du Saut du Doubs
After switching to FareHarbor in 2020, Bateaux du Saut du Doubs replaced paper tickets with time-stamped QR codes and launched a conversion-optimized FareHarbor website — more online bookings, better boarding coordination.
Modernize check-in and your booking site →“Switching to FareHarbor in 2020 changed everything: the site is optimized for conversion, the calendar is easy to access, and we’re receiving significantly more bookings.”
Bateaux du Saut du Doubs
Dive Kauai
Dive Kauai launched a Black Friday promo with FareHarbor Promo Codes — 20% off select dives, smart blackout dates, pushed through Google Ads. Mostly new customers, $14K in three weeks.
Run promos that convert →“We didn’t invent the sale — we put it in front of people and let FareHarbor handle the rest.”
Kevin Abernathy, Director of Sales and Marketing
Sea the City
Sea the City tracks influencer promo codes with FareHarbor Campaigns and grew intentional distribution through GetYourGuide — reaching international guests and weekday travelers without diluting their direct channel.
Grow distribution strategically →“Direct bookings are our foundation, but distribution helps us fill the gaps.”
Adam Schwartz, Owner
Ali’i Nui Maui
Ali’i Nui Maui uses Private Events with Custom Fields and Tags to track passenger details, menu selections, and vendor costs — keeping high-value charter ops organized from quote to departure.
Streamline private charter operations →“It’s all in one place, and that’s made a big difference! Private Events helped our team stay organized, serve our guests better, and keep reporting clear and accurate.”
Chloe Marino, Guest Experience Manager
Cruise San Diego
Cruise San Diego ditched third-party intake forms for FareHarbor Private Events — contracts, custom line items, payment schedules, and vendor payouts now live in one Dashboard.
Manage private charters in one Dashboard →“Managing private charters is now easier than ever. Our team can book, customize, and process payments all in one place.”
Derwayne Chesterman, Manager
Jolly Pirates
Jolly Pirates replaced a disconnected waiver tool with FareHarbor Waivers. Signed waivers link directly to bookings so staff verify completion and check in guests from the same screen.
Speed up check-in with integrated waivers →“With everything centralized in FareHarbor, managing waivers has become much simpler. This system allows us to speed up the check-in process and quickly verify that waivers are signed.”
Carla Cavallaro, Owner
Nā Pali Coast Tours
After testing a competitor, Nā Pali Coast Tours came back to FareHarbor — clearer payment workflows for weather cancellations, a dialed-in operating system, and tools like Waitlist tailored to their mission-driven operation.
Find the platform that fits your operation →“Really think about what’s best for your business. Recognize that any change, even a positive one, will have an effect on your operations.”
Kamalani Baptiste, Director of Operations
Compare
FareHarbor vs. generic booking tools
| Category | FareHarbor | Regular alternatives |
|---|---|---|
| Built for marine operations | ✓ Purpose-built manifests, fleet scheduling, departure controls | — Generic ecommerce flows and manual spreadsheets |
| Pricing | ✓ No monthly software fees, pay per confirmed booking | — Monthly subscriptions + hidden fees |
| Support | ✓ 24/7 phone & email support | — Business hours only, ticket queues |
| Distribution | ✓ 500+ FHDN affiliates and 250+ OTA/API connections | — Few or no OTA connections |
| Day-of operations | ✓ Dock POS, offline mobile check-in, waivers, and live souls-on-board manifests | — Manual rosters |
| Fleet and crew controls | ✓ Resource-based vessel matching plus captain/crew role scheduling | — Limited or manual assignment workflows |
Built for every voyage
Your operation is unique. Your platform should be too.
From harbor cruises and catamaran sails to kayak tours and shark dives, FareHarbor supports every boat charter subtype on the platform — and adapts to how you actually operate.
Boat tours
Coordinate timed departures, vessel capacity, and crew assignments from one dashboard. Sell public tours, rentals, and walk-ups through online checkout and FareHarbor Dock with live availability across every channel.
Talk to our team about your operation →FAQ
Frequently asked questions
If you run timed departures, manage vessel capacity, and coordinate crew, weather, and guest comms, FareHarbor is built for your reality. Operators across boat tours, sightseeing cruises, fishing charters, kayak tours, whale watches, parasailing, and every other boat charter subtype on FareHarbor use it to increase bookings and tighten operations. A quick conversation with our team can show you exactly how it would map to your dockside workflow.
There are no monthly software fees, and you don’t pay platform fees out of pocket. A small fee is applied during checkout, so your guests cover the cost. Costs scale with confirmed bookings. If you want exact numbers for your volume, routes, and trip mix, our team can walk you through a tailored quote.
Easier than most operators expect. Our onboarding team helps you import existing bookings, set up your trips and vessels, and connect your sales channels. Most boat tour operators are live as quickly as 7–10 days — and you keep running your current system until you’re ready to switch over.
You get a high-converting direct booking flow for your website plus access to major OTAs when you want extra reach. One shared inventory pool keeps availability accurate across channels, so you can grow direct share without risking overbooks.
Yes. You can run direct online bookings and in-person sales together using FareHarbor Dock, our POS built for tour and activity operators. That means faster walk-up checkouts, synchronized availability, and one operational view across web, phone, and dockside transactions.
You can place weather holds on specific departures, rebook guests, and trigger automated updates by email or SMS from your Dashboard or mobile app. You can also support self-service online rebooking and online cancellation policies that fit your operation, including gift-card-based recovery strategies.
Yes. You can manage multi-vessel, multi-location operations with centralized reporting, per-vessel availability, crew assignment controls, and role-based permissions. If you operate from several docks, marinas, or launch sites, everything stays coordinated in one system.
Yes. Your crew can use offline check-in to scan tickets even with weak or no connectivity at the dock. Once service returns, manifests sync automatically.
From Hawaiʻi roots to a global leader.
Over a decade ago, our founders weren’t able to book a boat charter online in Hawaiʻi—so they built the booking system for it. Today, FareHarbor powers billions of experiences for 23,000+ companies across the globe, with the same mission we started with: make experiences better for everyone.
Talk with our team
23,000+
Companies worldwide
2013
Founded in Hawaiʻi
1,000+
Global employees
$10B+
Bookings processed
Talk to our team
Discover how the booking software founded in Hawaiʻi can help you grow before your next wave of bookings. Get your questions answered live by one of our industry experts.