Trusted by 23,000+ operators
Make every booking a walk in the park.
Assign guides, cap your groups, and check guests in from your phone at the meet-up point — so departure day feels calm, not like a roll call. FareHarbor is the #1 booking software for walking tours.
- 4.8 ★ 1,000+ Capterra reviews
- No monthly fees
- Round the clock support
- Founded 2013
Trusted by walking tour and guided experience operators worldwide
Walking tour coverage
Everything your walking tour operation needs in one platform
Timed departure templates
Run public tours, private groups, and seasonal routes from one calendar.
Guide-to-departure matching
Assign guides to each time slot so staffing is locked before guests arrive.
Capacity controls
Protect group size with resource rules so you never overbook a tour.
Weather & cancellation workflow
Place holds on departures, rebook guests, and send automated email or SMS updates.
Fast POS
FareHarbor Dock handles on-site sales, payments, and last-minute walk-ups.
Digital check-in and waivers
Mobile QR check-in with linked waivers keeps meet-up lines moving.
Liability waivers
Collect and track digital waivers in your booking flow before the tour starts.
Online and walk-up booking
Keep web, phone, and on-site bookings in one system with synced availability.
Private group pricing
Item-level pricing and availability controls for public and private tours.
Add-ons and combos
Upsell food stops, museum entries, or second tours at checkout.
Dynamic pricing
Set capacity- and time-based rules to fill shoulder slots and peak departures.
FHDN & API distribution partners
Reach 500+ FHDN affiliates and 250+ OTAs through one contract with synced inventory.
Automated communication
Send confirmations, reminders, and meeting-point updates by email and SMS.
Affiliate tools
Give hotel concierges and partners book buttons, QR codes, and promo codes with commission tracking.
Simple pricing
No monthly fees
No setup fees. A small charge only on confirmed bookings.
Your revenue operating system
Explore how FareHarbor helps walking tour operators grow
Protect every departure
Timed tours, guide assignments, and updates from one dashboard.
Get more bookings
Friction-free checkout online, by phone, or at the meet-up point.
Streamlined operations
Live manifest, waivers, and guide notes in one place.
More sales channels
FHDN, concierges, and affiliates that send ready-to-book guests.
Complex schedules, simplified
Built for timed walking tour departures
From morning history walks to evening food crawls, manage seasonal demand, guide availability, and multiple routes without losing visibility across your calendar.
- Flexible templates for public tours, private groups, and specialty routes
- Guide scheduling tied to each departure
- Capacity rules that protect group size on every tour
- Automated guest comms for confirmations, reminders, and meeting-point updates
“It’s just central to how we operate. FareHarbor has been right there and always had the tools we’ve needed to expand.”
Torin Kexel, Owner, The Flying Bike
Ask about tour scheduling →
Day-of operations
Know your headcount before you step off
Your mobile manifest shows every reservation, walk-up, and add-on in real time. Guides see waiver status, language preferences, and private-group notes before the tour starts.
- Live headcount that updates in real time
- Digital waivers linked to bookings for faster check-in
- Add-ons, guest notes, and tour details at a glance
- Offline check-in with mobile ticket scanning
“With everything centralized in FareHarbor, managing waivers has become much simpler. This system allows us to speed up the check-in process and quickly verify that waivers are signed.”
Carla Cavallaro, Owner, Jolly Pirates
Ask about mobile check-in →Distribution
Expand demand without losing control of inventory
Your best bookings often come from hotel concierges and local partners. FareHarbor helps you work with affiliates and OTAs while keeping rates, departures, and capacity synchronized.
- FareHarbor Distribution Network (FHDN) — connect with 500+ trusted affiliates under one agreement
- Affiliate Dashboard — give reseller partners live inventory access plus commission tracking
- 250+ OTA & API connections — including Viator, GetYourGuide, Expedia, and more
“Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”
Captain Phil Le Blanc, COO, Sea Maui
Ask about distribution options →
Own your bookings
Win more direct bookings and keep your margins
OTAs help you get discovered, but direct bookings are where margin lives. FareHarbor helps you convert more guests on your own site while keeping inventory synced across every channel — no monthly fees.
- Mobile-first booking flow for travelers booking on the move
- Online and walk-up sales in one system with FareHarbor Dock
- Secure, PCI-compliant checkout with encrypted payments
- Real-time channel sync to prevent overbooks
- Flexible pricing for public tours, private groups, and seasonal routes
- FareHarbor Sites operators see an average 28.3% lift in conversions
“Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It’s been a game-changer for capturing more direct bookings.”
Adam Doolittle, General Manager, Jamie’s Whaling Station
Ask about growing direct bookings →How operators like you grew with FareHarbor
Real numbers from tour operators on FareHarbor. With the right tools, yours could be next.
Christopher Street Tours
What began as a personal research project grew into year-round walking tours of Greenwich Village. FareHarbor powers bookings so Michael Venturiello and his team can focus on storytelling, community, and preserving LGBTQ+ history where it happened.
Spend less time on admin, more on your tours →“FareHarbor helped turn a small passion project into a fully developed business.”
Michael Venturiello, Founder
Ahous Adventures
Owned by the ʕaaḥuusʔatḥ Nation, Ahous Adventures needed a website that reflected Ahousaht culture and made tours easier to book. FareHarbor Sites improved traffic, conversions, and revenue while keeping storytelling at the center.
Turn your website into a booking engine →“The team was supportive, responsive, and genuinely interested in understanding our vision and values.”
Courtenay, Assistant General Manager
The Flying Bike
The Flying Bike grew from a Craigslist purchase into a thriving Asheville tour company. FareHarbor’s calendar and inventory tools helped Torin Kexel add guides, rentals, and food-tour packages without double bookings.
Scale departures without spreadsheet chaos →“It’s just central to how we operate. FareHarbor has been right there and always had the tools we’ve needed to expand.”
Torin Kexel, Owner
Compare
FareHarbor vs. generic booking tools
| Category | FareHarbor | Regular alternatives |
|---|---|---|
| Built for timed tours | ✓ Purpose-built manifests, departure scheduling, and capacity controls | — Generic ecommerce flows and manual spreadsheets |
| Pricing | ✓ No monthly software fees, pay per confirmed booking | — Monthly subscriptions + hidden fees — painful in off-season |
| Support | ✓ 24/7 phone & email support | — Business hours only, ticket queues |
| Distribution | ✓ 500+ FHDN affiliates and 250+ OTA/API connections | — Few or no OTA connections |
| Day-of operations | ✓ FareHarbor Dock POS, offline mobile check-in, waivers, and live manifests | — Manual rosters and paper tickets |
| Staffing controls | ✓ Guide assignment and resource-based capacity rules | — Limited or manual assignment workflows |
Built for every kind of walk
Your routes are unique. Your platform should be too.
From history walks and ghost tours to food crawls and architecture tours, FareHarbor adapts to how you actually run departures.
Walking tours
Coordinate timed departures, group capacity, and guide assignments from one dashboard. Sell public tours, private groups, and walk-ups through online checkout and FareHarbor Dock with live availability across every channel.
Talk to our team about your operation →FAQ
Frequently asked questions
If you run timed departures, manage group capacity, and coordinate guides and guest comms, FareHarbor is built for how you work. Thousands of tour and activity operators use it to increase bookings and tighten day-of operations. A quick call with our team can show you exactly how it maps to your routes and meet-up workflow.
There are no monthly software fees, and you don’t pay platform fees out of pocket. A small fee is applied during checkout, so your guests cover the cost. Costs scale with confirmed bookings. Our team can walk you through a tailored quote for your volume and seasonality.
Easier than most operators expect. Our onboarding team helps you import existing bookings, set up your tours and departures, and connect your sales channels. Most operators are live in as little as 7–10 days — and you keep running your current system until you’re ready to switch over.
You get a high-converting direct booking flow for your website plus access to major OTAs when you want extra reach. One shared inventory pool keeps availability accurate across channels, so you can grow direct share without risking overbooks.
Yes. Run direct online bookings and in-person sales together with FareHarbor Dock, our POS built for tour and activity operators. That means faster walk-up checkouts, synchronized availability, and one operational view across web, phone, and on-site transactions.
Place holds on specific departures, rebook guests, and trigger automated updates by email or SMS from your Dashboard or mobile app. Support self-service rebooking and cancellation policies that fit your operation.
Yes. Manage multi-location operations with centralized reporting, per-departure availability, guide assignment controls, and role-based permissions. If you run tours from several neighborhoods or cities, everything stays coordinated in one system.
Yes. Guides can use offline check-in to scan tickets even with weak or no connectivity at the meet-up point. Once service returns, manifests sync automatically.
From Hawaiʻi roots to a global leader.
Over a decade ago, our founders weren’t able to book a tour online in Hawaiʻi—so they built the booking system for it. Today, FareHarbor powers billions of experiences for 23,000+ companies across the globe, with the same mission we started with: make experiences better for everyone.
Talk with our team
23,000+
Companies worldwide
2013
Founded in Hawaiʻi
1,000+
Global employees
$10B+
Bookings processed
Talk to our team
Discover how the booking software founded in Hawaiʻi can help you fill more tours before your next busy season. Get your questions answered live by one of our industry experts.