Product

Does FareHarbor offer customer support?

FareHarbor provides 24/7 in-house phone and email support, plus onboarding assistance, additional training sessions, and self-service resources to help operators manage their booking systems confidently.

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Yes, FareHarbor offers around-the-clock phone and email support across each region. Our support team is fully in-house and trained on the FareHarbor platform, so operators can get help from people who understand the Dashboard, booking workflows, and the day-to-day needs of tour, activity, and rental businesses.

The Help Center also includes step-by-step articles, video tutorials, and on-demand webinars. For practical use cases and product updates, explore Compass, FareHarbor’s online learning hub.

Plus, new operators will receive onboarding support to help set up availability, pricing, booking flows, and other key parts of their Dashboard. While existing clients can schedule an additional training session if they need to improve their Dashboard skills. 

To learn more about FareHarbor, visit our Help Center:

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