FareHarbor Dock’s latest updates make in-person sales easier than ever

FareHarbor Dock has become the go-to solution for FareHarbor operators handling their walk-up sales and quick check-ins. But in-person operations are evolving fast — and so is Dock. With our latest round of updates, it’s now easier than ever to manage bookings, keep your setup flexible, and process payments without interruption.

Manage bookings directly from Dock

When FareHarbor Dock was first released, it focused on helping teams sell activities and retail items to walk-up customers quickly. But we know that’s only part of what happens on-site. Staff often need to manage a guest’s entire visit all in one smooth interaction.

That’s why we’ve added new booking management actions for Dock’s Staff Mode. From one intuitive device, you can now effortlessly:

• Sell tickets
• Find existing bookings
• Check in guests
• Collect signed waivers

What this means for you:

• Less switching between Dock and your Dashboard: Manage bookings, waivers, and payments in one place
• A better walk-up customer experience: Guests will spend less time waiting and more time enjoying their activities 
• More efficiency for your team: Handle a broader range of operational tasks from a single device

Portrait mode for flexible setups

We’re thrilled to introduce portrait mode for Dock. With this addition to our landscape view option, you can use the layout that best fits your space, whether you’re checking in guests at a counter or managing bookings on the go. It’s a small change that makes a big difference in day-to-day accessibility.

More reliable payments

Dropped connections are a thing of the past. Dock now processes payments through server-driven transactions, meaning your sales keep running smoothly even if your local Wi-Fi connection cuts out. This new approach keeps kiosks and staff devices working consistently, with no interruptions or lost time.

Power your operations with Dock

Dock helps you run your in-person sales and guest check-ins from a single, easy-to-use platform. Whether you’re managing a busy front desk or operating multiple kiosks, these updates were built to make every transaction faster, smoother, and more reliable.

Ready to see it in action? Book a free demo to learn how FareHarbor Dock can help you streamline your day-to-day operations.