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What’s New on Instagram in 2024? Tools and Gen Z Trends

Instagram is consistently putting out new updates and features to improve its platform and keep up with current trends. If you use Instagram regularly (and your customers do too!), it’s worth staying in the know when it comes to the latest Instagram news, especially if you’re trying to target Gen Z. Instagram is the second […]

Reflecting on 2023: FareHarbor’s most impactful product updates

Uncover how the top FareHarbor product updates can improve your business.

Our gift to you: 2023 end-of-year checklist for tour operators

Use this checklist to prepare for more bookings, productivity, and business ideas in the new year.

Protecting Your Business: 5 Strategies to Minimize No-Shows and Cancellations (Part 1)

No-shows and last-minute cancellations can be extremely frustrating for operators. Not to mention the fact that they can cause a loss of revenue, fewer tips for your employees, unplanned changes in staff schedules, and disgruntled customers. While no-shows and cancellations may occur because a customer gets lost on their way to your business or simply […]

Protecting Your Business: How to Handle No-Shows and Cancellations (Part 2)

No-shows and last minute cancellations are disruptive to your business and can negatively affect your revenue, customer experience, and employee schedules. Although there are plenty of ways to reduce no-shows and cancellations (read our top strategies here), they are sometimes inevitable. That’s why it is absolutely vital to have a plan in place when this […]

You’re Not Alone! 5 Common Operator Pain Points Solved

With 1,400+ operators currently in Community (and counting), we are able to get firsthand insight into the problems our clients are facing. And this helps us identify which topics you want to see on Compass. Operators across the globe are asking questions, sharing their expertise, and making connections to better their business and grow their […]

Everything Tour & Activity Operators Need to Know about Google Things to do

One of the most useful tools to get more bookings right from Google Search is Things to do. As a FareHarbor client with online availability, you can give customers the option to book directly from the search engine results page (SERP), with the bookings flowing seamlessly into your FareHarbor Dashboard. Google Things to do is […]

Making Memories Matter: Holiday Selling Points for Tour and Activity Businesses

‘Tis the season of gift giving, and when those holiday sales start to make their way around, you don’t want your touring company or activity-based business to be left out in the cold. The holidays often mark the biggest increase in sales for most companies. While your tour of Edgar Allen Poe’s favorite hangouts might […]

5 Success Strategies to Try in Your Off Season

Ah, the off season. That time of the year when your Colorado kayaking company needs to take a break from the cold weather or your Arizona hiking tour has to stop to avoid heatstroke in 120-degree temperatures. While you may be dreading the downtime in profits, there are ways to maintain your operations all year […]

Mastering success: 5 essential KPIs for your tour and activity business

Key performance indicators (KPIs) are metrics that help you track success of your goals. Learn the top KPIs you should be using.

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